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Case study 05/ USA · Luxury watches

Bringing high-intent buyers to a US luxury watch brand — with Search and Performance Max.

Client
US luxury watch brand (name withheld)
Market
United States
Industry
Luxury watches · high-ticket e-commerce
Engagement
Consulting
Channels
Google Search · Performance Max
Focus
High-intent traffic · CRO
Website traffic & session time+60%after Search and PMax launched
Channels2Google Search and Performance Max
Conversion workCROanalysis for high-ticket purchases
01

Client overview

A US-based luxury watch brand selling high-ticket timepieces online brought in Zali Digital as a consultant. The brief: put the brand in front of buyers who are actively searching, and keep those visitors engaged long enough to consider a premium purchase.

02

The challenge

High-ticket products change the rules of paid search:

a

Cheap clicks are worthless. A luxury watch buyer is rare; volume without intent only burns budget.

b

Long consideration. Buyers research, compare and return several times before they buy.

c

Engagement signals matter. If visitors leave in seconds, the site never gets the chance to sell.

03

Business objectives

→

Reach shoppers who are actively searching for luxury watches.

→

Increase qualified traffic to the website.

→

Keep visitors engaged longer and improve the path to a high-ticket conversion.

04

Our strategy

Capture active demand

Google Search campaigns built around high-intent searches.

Extend reach with PMax

Performance Max added to find more in-market buyers across Google’s network.

Fix what happens after the click

A deep CRO analysis of the site for high-ticket buying behavior.

05

Execution

Google Search

Launched Search campaigns targeting high-intent queries.

Performance Max

Launched Performance Max to scale qualified reach.

CRO analysis

Reviewed the on-site journey to optimize conversion rates for high-ticket watches.

Engagement focus

Traffic quality judged by time on site, not clicks alone.

06

Results & growth

+60%Website traffic and session time
+

Website traffic and session time both increased by 60%.

+

Visitors stayed longer — the engagement a high-ticket purchase needs.

+

A CRO roadmap built specifically for high-ticket buyers.

Website traffic and session time, indexed to the starting level
100Before160 (+60%)After

Illustration: shows the size of the reported change only. It is not an ad-account screenshot or dashboard.

Results are from a consulting engagement; the client’s name and account screenshots are not published. The +60% applies to both website traffic and session time.

07

Key growth drivers

1

Intent first. Search captured buyers already looking, instead of interrupting people who were not.

2

PMax for reach. Performance Max extended that intent across Google’s network.

3

CRO for premium buyers. The site was reviewed for how high-ticket shoppers actually decide.

08

Final takeaway

"For luxury products, the goal is not more clicks — it is the right visitors, staying long enough to fall in love with the product."

Planning Search and Performance Max for your own store? See Google Ads management services for how Zali Digital approaches it.